McQuless Maintenance (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data in line with the UK Data Protection Act 2018 and GDPR.

 

 

INFORMATION WE COLLECT

 

We may collect the following personal information:

 

• Name, email address, phone number

• Property address and details of maintenance required

• Payment information (processed securely via our payment provider)

• Any other information you voluntarily provide when requesting a quote or contacting us

 

 

HOW WE USE YOUR INFORMATION

 

We use your information to:

 

• Provide and manage property maintenance services

• Respond to enquiries, quotes, and bookings

• Issue invoices and process payments

• Communicate important updates about your service or property maintenance

• Comply with legal obligations

 

 

SHARING YOUR INFORMATION

 

We do not sell your personal data. We may share information with:

 

• Our contractors or in-house team to carry out the work you request

• Payment processors for secure payment handling

• Regulatory authorities where required by law (e.g., Gas Safe compliance)

 

 

DATA RETENTION

 

We retain your personal data only as long as necessary to provide services and meet legal obligations. Once no longer needed, data will be securely deleted.

 

 

COOKIES

 

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help the website function correctly and remember user preferences.

 

Essential / functional cookies: Required for website functionality, such as contact form submissions.

 

Analytical cookies:May be used to understand website usage and improve services. These are only activated if you consent (if using tools like Google Analytics).

 

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

 

 

YOUR RIGHTS

 

You have the right to:

 

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to processing or request restriction of your data

• Request data portability

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To exercise any of these rights, please contact us at: contact@mcqulessmaintenance.com

 

 

SECURITY

 

We implement appropriate technical and organisational measures to protect your personal information against loss, theft, or unauthorised access.

 

 

UPDATES TO THIS POLICY

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.